WeChangers encrypts all user passwords and stores them in encrypted databases in the Microsoft Azure cloud.
Is user data backed up? What if the data center is destroyed?
WeChangers was built with disaster recovery in mind. WeChangers uses the Microsoft Azure cloud for its infrastructure, saves differential backups twice a day and full backups weekly. These backups are encrypted using AES 256-bit encryption, and are geo-redundant within Europe, thus ensuring business continuity in case of disaster in one of the data centers.
What is your uptime?
We offer 99.9% availability of our services or higher.
Who can access user data?
Access to our users’ personal data is restricted to employees who need it for the performance of their work, and segmented by employee role. All accesses must be made from trusted managed devices within our network and only by user accounts protected by 2-factor authentication (2FA).
Are my messages encrypted?
All data sent to or from WeChangers is encrypted in transit using 256 bit encryption (TLS/SSL), and we also encrypt data at rest using an industry-standard AES-256 encryption algorithm.
What industry compliance standards do you meet?
Our infrastructure is hosted on the industry-leading Microsoft Azure cloud, which meets a broad set of international and industry-specific compliance standards, such as General Data Protection Regulation (GDPR), ISO 27001, HIPAA, FedRAMP, SOC 1 and SOC 2, as well as country-specific standards, including Australia IRAP, UK G-Cloud, and Singapore MTCS. Rigorous third-party audits, such as those done by the British Standards Institute, verify Azure’s adherence to the strict security controls these standards mandate.
Want to give your feedback?
If you think you may have found a security vulnerability, please get in touch with our security team at firstname.lastname@example.org.
How does WeChangers give users control over their privacy settings?
We give our users the ability to change their privacy settings within their profile, including who can see their profiles, who can send them messages, what information is displayed to others, among other settings.
How do you use my data?
You own and have control over the content you create, but you allow us certain rights to it, so that we can display and share the content you post for the purposes of your activities in private communities or in the public space. We will never use or process your data without your consent or knowledge.
How are you different from other technology companies?
You are not a commodity and our goal is not to maximize profit by exploiting our users' data. We believe we have a duty and responsibility to protect your interests and to create truly human-centered technology.
We want to set new standards for data management and we are currently working with leading innovative organizations to come up with new approaches that are aligned with our values and the impact we want to see in the world. More coming soon!
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